The deadline to reserve housing is Friday, September 29

Kidney Week 2017: Housing Overview

Hotel Accommodations

ASN has reserved rooms at 32 hotels in New Orleans for Kidney Week 2017. Click here for a complete list of hotels and map. Participants may book their housing online or may call the ASN Housing Bureau at 866-849-8868 or 703-449-6418, Monday through Friday, 9:00 a.m. to 5:00 p.m. ET.

Suite Reservations

If you are interested in obtaining a suite, please contact the ASN Housing Bureau at asnhousing@spargoinc.com for a suite form. Forms will be available at the end of June 2017. Suite requests must be received by Friday, August 31.

Changes / Cancellations

All hotel reservation changes/cancellations must be made with the ASN Housing Bureau. If your arrival date changes, you must change your reservation accordingly. Arrival on a date other than your confirmed arrival date will result in the loss of your room and deposit forfeiture.

Deposit

A credit card is required to make a reservation. A one-night room & tax deposit will be charged to the credit card provided on August 28, 2017. On August 28 at 11:59 p.m. EDT, this deposit becomes non-refundable. Any hotel reservations made on or after August 28 will be charged a non-refundable one-night room & tax deposit. All deposits will be applied towards the total cost of the reservation. The credit card provided at the time of reservation will be forwarded to the assigned hotel as a credit card guarantee. All major credit cards are accepted.

Confirmation

Your housing confirmation with reservation number will be emailed to the "Primary Contact" within 10 business days of processing your reservation. If attempts to email the confirmation are unsuccessful, then the confirmation will be faxed or mailed. If you do not receive your confirmation within 10 business days, check your spam/junk email folders or contact the ASN Housing Bureau.

Other Terms & Conditions

(1) Rooms are assigned on a first-come, first-served basis as received at the ASN Housing Bureau and according to availability. (2) Requests for group accommodations must be submitted online (different deposit and cancellation policies apply). (3) If you are sharing a room, be sure to include all names, including children. Include the earliest arrival and latest departure date. (4) Room rates are subject to a state and city room tax. Convention rates will only be honored until September 29, 2017, based on availability. (5) Penalties for early departure are enforced and vary from hotel to hotel.

Exhibitor Individual and Group Housing

Exhibitors are expected to make housing arrangements through ASN's official housing process and SPARGO, Inc. (ASN's housing vendor) as part of their commitment to and support of the ASN Kidney Week. Bypassing the official housing process - making reservations directly with hotels that are part of the official ASN housing block or making reservations at hotels outside the ASN housing block - is considered a violation of the regulations and will result in the loss of all priority points that would have been accrued by the exhibiting company for ASN Kidney Week.

If you have not requested an exhibitor hotel room block for the 2017 ASN Kidney Week please do so through the Exhibitor Hotel Room Block Request Form.

If you have already requested and been assigned your hotel room block, please proceed to log into the Exhibitor Resource Center to manage your hotel room block.

SPARGO and ABTS: The Only Authorized Housing Vendors for ASN Kidney Week 2017

If you are contacted by any company other than SPARGO or ASN’s International Group Housing Counterpart, ABTS, offering housing in New Orleans, please note that these companies are not authorized to represent ASN nor do they have access to officially contracted Kidney Week 2017 room blocks or rates in New Orleans. Please beware! These unauthorized companies often don’t deliver on promises to customers. When customers arrive, reservations are non-existent or the hotels are not conveniently located. Sometimes the rooms have been cancelled and hefty cancellation fees have been placed on the customer’s credit card. If you are contacted by any company other than SPARGO or ABTS offering housing in New Orleans, or if you have any questions, please contact the Kidney Week 2017 Housing Center at asnhousing@spargoinc.com or 1-866-849-8868.

International Group Housing

All international group blocks (5 rooms or more) must be requested through the International Group Housing website by Tuesday, August 29, 2017. Please read all information on this website. Questions and inquiries may be directed to the International Group Housing team at 305-865-4648 or info@asn-igh.com. Group placements are subject to availability.

Warning - Please beware of unofficial housing service providers

Please Read Below

ASN has designated SPARGO and ABTS (ASN International Group Housing) as the ONLY official housing bureaus for Kidney Week 2017. If you have booked hotel rooms for Kidney Week with a company other than SPARGO or ABTS, you are outside of ASN's official rooms and as such are not entitled to the benefits of ASN's housing agreements, including shuttle service.

ASN strongly recommends you DO NOT make your Kidney Week hotel reservation with any housing bureau other than SPARGO or ABTS. No other housing bureau has gone through ASN's vetting process and they do not adhere to ASN housing policies designed to protect ASN participants. Please understand that there are no guarantees, if you book through any other source, that the hotel will honor your hotel reservation at check in. In many cases, they are not authorized by the hotels to sell rooms.

Often these companies will misrepresent themselves as ASN's official housing provider. If you are approached by an unofficial ASN housing company offering you a "deal" or claiming the room block is sold out and you must book a room with them right away, please let ASN know by emailing meetings@asn-online.org.

Benefits to booking your room with ASN's Official Housing Partner
  • Best rates available
  • ASN Shuttle Service from hotels not within walking distance
  • ASN books hotels closest to the convention center
  • Top-Notch customer service
  • Protection from disreputable housing companies