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Frequently Asked Questions

Looking for something on the ASN site? Below are locations for popular search items and answers to frequently asked questions. If you are having technical problems viewing the ASN website, try the technical support page.

General FAQs

• How do I login to the ASN Website?

The login is located in the footer of each page under "ASN User Login". You can login using your email address on record with ASN and your password. If you forgot or need to reset your password, then click here.

If you've made several unsuccessful attempts please call 202-640-4660 for further assistance.

• What is my membership status?

Login > go to 'My ASN' > click the 'Profile & Disclosure' tab > click the 'Membership' tab. You will be able to view your membership status, as well as edit your personal information and preferences.

• What's my ASN ID number?

View your ASN ID number on your membership card or find it here. Your ASN ID number is 4 or 6 digits long.

• How can I join ASN, or renew my membership?

You can join/renew your membership online. Before proceeding, please click here to determine your membership type.

New member: (active, corresponding, or affiliate memberships)
Active, corresponding, or affiliate memberships can be completed online. Select your membership type and continue following prompts.

New member: (fellows-in-training, retired, or other memberships)
Fellows-in-training, retired, or other memberships must submit this membership form and fax to 202-659-0709, attn: Alyson Freitas.

Please note: ASN membership runs on a calendar year basis and expires December 31st of that year, regardless of your join/renewal date.

Ex: If you join/renew on January 1, 2013, your membership expires December 31, 2013.
If you join/renew on June 1, 2013, your membership still expires December 31, 2013.

Board Review Course & Update

• How do I register?

Visit the BRCU page > click on the 'Registration Information' button on the left side menu.

All registration materials will be available at the event.

• How can I view BRCU program information?

From the BRCU page, click one of the two buttons in the left side menu:

• Topics & Lectures (quick-glance)
• Schedule of Events (detailed information)
• How do I obtain housing for BRCU?

Board Review Course & Update is held at the Palace Hotel in San Francisco, CA. Attendees can reserve rooms for reduced rates on ASN's website. If you would like to stay at another hotel in the area you will have to make separate arrangements.

• Are there any flight discounts available?

Yes. The ASN travel coordinator, Tower Travel Management, has negotiated special air travel discounts for BRCU participants. For assistance in confirming the least expensive travel rate, call Tower Travel toll free at 888-886-7656 or 630-928-7144, or email travel@towertravel.com.

• How do I claim CME credit?

Our CME procedures have changed for BRCU. Please check for updates at www.asn-online.org/education/cme.

• I could not attend BRCU, but I need to prepare for the Boards. What are my options?

You can purchase the following:

• BRCU Online: this online enduring activity includes captured audio recordings set to PowerPoint presentations shown at the live Board Review event. Individuals who purchase this course can obtain CME credit as well as access to the practice exam online.

Other resources (for ASN members):

• NephSAP exams as a study guide tool.
• What is your cancellation policy for BRCU in San Francisco?

Refunds, less a $100 fee, will be granted for requests received in writing prior to the refund deadline. Fax written requests to 202-659-0709. Refunds are processed after the conclusion of the course. After the refund deadline, all sales are final.

Kidney Week

• How do I register?

Register for Kidney Week.

You can also download the registration forms, but there is a processing time.

All materials (such as syllabus books, onsite program, etc.) will be available on-site. Please check-in first at Registration, then staff will direct you to the Materials booth.

• How can I view Kidney Week program information?

View Kidney Week program.

For detailed information of each Early Program please select the program title, listed under "Early Programs".

• How do I obtain housing for Kidney Week?

Attendees can reserve rooms for reduced rates at surrounding hotels from ASN's website.

Reserve a room for Kidney Week.

Once you are in the housing reservation site, click on the Convention Center map to see each hotel's approximate distance to the Center.

Please note that not all hotels have shuttle service available to the Convention Center.

• I am an international attendee interested in attending Kidney Week.

International attendees can obtain a customized Letter of Invitation for visa travel.

If you are organizing travel for a group of international physicians, please visit the International Group Housing page.

• How do I claim CME credit?

Our CME procedures have changed for Kidney Week. Please check for updates at www.asn-online.org/education/cme.

• I could not attend Kidney Week. What are my options?

Register for ASN Highlights, a comprehensive overview of Kidney Week! ASN Highlights will be held in several cities across the US. Registration will open in December, and attendees can earn CME credits for participation. Please check the ASN website for up-to-date information.

If you are unable to attend the live ASN Highlights event, you can also purchase the enduring activity ASN Highlights Online. This enduring activity will be available in June, and you can earn CME credit upon completion.

• Due to unforeseen circumstances, I am no longer able to attend Kidney Week. What is your cancellation policy?

Refunds (less a $100 processing fee) will be granted for requests received prior to the refund deadline. Fax written requests to 905-479-9297 or email to asn@showcare.com. Refunds are processed after the meeting. After the refund deadline, all sales are final.

• When will this year's abstracts be posted online?

Abstracts are posted on the ASN website approximately 3-4 weeks prior to Kidney Week and can be viewed online in the Abstract Archives.

Journals and Publications

• I just joined/renewed my membership and cannot access full JASN/CJASN articles.

Please allow 24-48 hours for the system to update/recognize your login information. If you are still unable to access the articles after 48 hours please contact ASN at 202-640-4660.

• I didn't receive/I lost an ASN publication and I'd like it replaced.

Please complete all required fields on the Request Missing Publications form. If you do not receive your requested issues within 40 days please email Bob at bhenkel@asn-online.org. We replace issues for free, but anything over six months old is subject to availability.

• How do I change my mailing address for the journals?

You can update your journal delivery address by updating your profile online.

• I am not an ASN member. How can I access the journals?

If you sign up to become a member online you can access JASN and CJASN online within 24 hours.

Non-members can also subscribe to any of our publications. Please contact Bob Henkel at bhenkel@asn-online.org for more information.