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ASN leads the fight to prevent, treat, and cure kidney diseases throughout the world by educating health professionals and scientists, advancing research and innovation, communicating new knowledge, and advocating for the highest quality care for patients.

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Employment@ASN

LMS Administrator/Specialist

Posted: November 17, 2020

Location: Washington D.C.

The American Society of Nephrology (ASN)—which represents 21,000 kidney healthcare professionals dedicated to leading the fight against kidney diseases—seeks a full-time Learning Management System (LMS) Administrator/Specialist. This position resides in the Education Department and reports to Senior Program Manager for Self-Assessment.

The Education Department supports ASN's continuing education (CE) mission by providing scientifically rigorous, evidence-based educational activities to close the knowledge and/or performance-in-practice gaps of kidney professionals regarding quality, person-centered health care.

ASN is implementing a new Learning Management System to provide a one-stop shop for everything related to educational activities and records at ASN. The LMS Administrator/Speicalist is responsible for supporting the initial implementation/configuration, ongoing maintenance/configuration, and coordination with related, integrated technologies – with the learner experience as the top priority.

MAJOR DUTIES AND RESPONSIBILITES

LMS Administration
  • Manage the LMS learner experience, infrastructure, and functionality.
  • Coordinate with ASN education staff to deploy or update course structures, course catalog pages, and related assets/objects in ASN's LMS.
  • Collaborate with ASN education staff regarding course publication methods and standards, as well as management of product lifecycle and course version control (base versions of courses and archives).
  • Develop and maintain standard operating procedures (SOPs) detailing core LMS functionality and operability.
  • Manage user roles for ASN education staff and volunteers.
  • Ensure data integrity in reports generated in the LMS.
  • Coordinate with vendors and ASN education staff on development efforts and/or system upgrades.
Quality Assurance & Technical Support
  • Perform regular LMS quality assurance checks to ensure proper system functionality, course deployment, testing, and data communication in the development and live environments.
  • Respond to technical support requests and/or determine when to escalate issues. Collaborate with ASN education staff to research and resolve issues related to the LMS reported by learners, vendor(s), or other sources.
  • Collaborate with ASN IT staff and LMS vendor to implement and manage various data integrations.
  • Create, manage, and enforce LMS content publication standards including, but not limited to, course nomenclature (naming conventions, character limits, etc.), process adherence, user permissions and role designation.
General
  • Streamline technical processes and build efficiency in workflows and the delivery of educational content.
  • Develop, maintain, and facilitate LMS training for ASN staff and learners.
  • Serve as backup for KSAP and nephSAP platforms and processes.
  • Demonstrate a commitment to your own professional development by remaining updated with the field of e-learning, instructional design best practices and mobile-learning technologies.
  • Stay abreast of technical developments with Joint Accreditation.

MINIMUM REQUIREMENTS

  • Bachelor's degree and at least five (5) years' experience administering LMS platforms; experience supporting LMS integrations with an AMS or HRIS a plus.
  • Three (3) to five (5) years' experience providing internal- and external-facing technical support.
  • Strong analytical skills; willingness to learn new technologies and possess a passion for solving technical problems.
  • Demonstrated verbal and written communication, including the ability to explain technical concepts in non-technical terms and document business processes.
  • Ability to build effective relationships with internal and external stakeholders, including learners, staff, and vendors.
  • Ability to set priorities, take initiative, and manage multiple projects on time and with minimal supervision.
  • Knowledge of user interface optimization and user-experience design principles.
  • Knowledge of best practices in instructional systems design for online learning.
  • Experience in publishing online courses using eLearning standards (SCORM); familiarity with Javascript, HTML, XML, CSS.
  • Proficiency with Microsoft Office Suite.

ASN offers a competitive salary commensurate with experience and a comprehensive fringe benefits package.

Interested applicants should email a cover letter, resume, and salary requirements (with the subject line: LMS Administrator/Specialist) to ASN at operations@asn-online.org. Please note the society can only accept online applications for this position.